Toll Free: 1-800-827-8283
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Shipping & Handling Policy

Standard Products:  $9.00 Flat Rate Handling fee per order to U.S. Addresses

Oversized, Bulky, and Heavy Weight items usually incur additional (per item) shipping & handling fees. These per item additional shipping charges are displayed when possible in the additional shipping field beside the product ID and in the shopping cart prior to checkout. Sometimes, shipping charges depend on other factors (for example: whether you have a loading dock or not) and must be billed separately after checking with the Rehabmart shipping vendor.

Products being shipped internationally always incur additional shipping and handling charges.  Email the office at order@rehabmart.com for an international shipping/handling quote.  Please provide product ID#, description and delivery address for the quickest response.

  • Additional shipping information for Hawaii, Alaska, Puerto Rico, & Guam are explained below:
     
  • International order processing is explained below:
     
  • Credit Card payments for International Orders are only Accepted with BongoUS customers. See below for information on how to create a BongoUS account.

RehabMart Return Policy is found at:  http://www.rehabmart.com/returns.asp 

HAWAII, ALASKA, PUERTO RICO &  GUAM ORDERS:
Hawaii, Alaska, Puerto Rico and Guam orders incur additional shipping surcharges.  Please email us at order@RehabMart.com or call us toll-free at 1-800-827-8283 to receive a shipping rate quote for all Alaska and Hawaii outbound orders. Please call or email the RehabMart office prior to placing your online order to receive a shipping quote to these states and territories. The Quotes department can be emailed at quotes@rehabmart.com

Shipping charges vary with each product depending upon size, weight, and speed of delivery. 

INTERNATIONAL ORDERS:

International Shipping Powered by Bongo Checkout

We have partnered with Bongo International to service our international customers.

At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.

NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com

INTERNATIONAL ORDERS CANNOT BE RETURNED:
International orders cannot be returned - all sales are final with International orders.  We have a 30 day return policy on domestic (US) orders, but this is not possible with International orders.  Rehabmart does purchase shipping insurance on all international orders to cover shipping damages which may occur to products during international shipment.  If your product is damaged, notify us upon arrival of the product.  We will file an insurance claim with the shipping vendor so that the damaged product(s) can be replaced.  If a product is returned as unclaimed on an international shipment, shipping fees and product restocking fees will apply.  International customers are responsible for customs, taxes, and levies which may be assessed by the local government upon importation of the product into the customers' respective country. Refer to http://www.rehabmart.com/returns.asp for additional information on returns. 

EXPEDITED SHIPPING: For Over-Night or Next-Day Expedited Shipping call 1-800-827-8283 to process order (credit card information required). Additional shipping charges apply.  International Customers may call direct at 1-706-213-1144.

CORRESPONDENCE ADDRESS:

RehabMart, LLC
1367 Sydney's Pass
Watkinsville, GA  30677-8393
USA

Order email:   order@rehabmart.com
Quotes email:   quotes@rehabmart.com 

Toll Free: 800.827.8283
Local: 706.213.1144

Fax: 888.507.7326
International Fax: 678.254.1791

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