Shipping & Handling Policy
Standard Products: $9.00 Flat
Rate Handling fee per order to U.S. Addresses
Oversized, Bulky, and Heavy Weight items usually incur additional (per item)
shipping & handling fees. These per item additional shipping charges are displayed when possible in the additional shipping field beside the
product ID and in the shopping cart prior to checkout. Sometimes, shipping charges depend on other factors (for example: whether you have a loading dock or not) and must be billed separately after checking with the Rehabmart shipping vendor.
Products being shipped
internationally always incur additional shipping and handling
charges. Email the office at
order@rehabmart.com for an international
shipping/handling quote. Please provide product ID#,
description and delivery address for the quickest response.
- Additional shipping
information for Hawaii, Alaska, Puerto Rico, & Guam are
explained below:
- International order
processing is explained below:
- Credit Card payments for International Orders are only Accepted with BongoUS customers. See below for information on how to create a BongoUS account.
RehabMart Return Policy
is found at:
http://www.rehabmart.com/returns.asp
HAWAII, ALASKA, PUERTO RICO & GUAM ORDERS:
Hawaii, Alaska, Puerto Rico and Guam orders incur
additional shipping surcharges. Please email us at
order@RehabMart.com
or call us toll-free at 1-800-827-8283 to receive a shipping
rate quote for all Alaska and Hawaii outbound orders. Please call or email the
RehabMart office prior to placing your online order to
receive a shipping quote to these
states and territories. The Quotes department can be emailed at
quotes@rehabmart.com
Shipping charges vary
with each product depending upon size, weight, and speed of
delivery.
INTERNATIONAL ORDERS:
International Shipping Powered by 
We have partnered with Bongo International to service our international customers.
At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.
NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com
INTERNATIONAL ORDERS
CANNOT BE RETURNED:
International
orders cannot be returned - all sales are final with
International orders. We have a 30 day return policy
on domestic (US) orders, but this is not possible with
International orders. Rehabmart does purchase shipping
insurance on all international orders to cover shipping
damages which may occur to products during international
shipment. If your product is damaged, notify us upon
arrival of the product. We will file an insurance
claim with the shipping vendor so that the damaged product(s)
can be replaced. If a product is returned as unclaimed
on an international shipment, shipping fees and product
restocking fees will apply. International customers
are responsible for customs, taxes, and levies which may be
assessed by the local government upon importation of the
product into the customers' respective country. Refer to
http://www.rehabmart.com/returns.asp
for additional information on returns.
EXPEDITED SHIPPING: For Over-Night or Next-Day Expedited Shipping call 1-800-827-8283 to process order (credit card information required). Additional shipping charges apply. International Customers may call direct at 1-706-213-1144.
CORRESPONDENCE ADDRESS:
RehabMart, LLC
1367 Sydney's Pass
Watkinsville, GA 30677-8393
USA
Order email:
order@rehabmart.com
Quotes email: quotes@rehabmart.com
Toll Free: 800.827.8283
Local: 706.213.1144
Fax: 888.507.7326
International Fax: 678.254.1791
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